We understand that investing in luxury hair products is a personal choice, and we’re here to make your experience seamless from start to finish.
Below you’ll find answers to our most common questions about ordering, delivery, and product care.
Can’t find what you’re looking for? Use the form below to contact our team — we’ll be happy to help.
We source only the finest, ethically obtained 100% human hair, ensuring exceptional softness, natural shine, and long-lasting durability. Every extension is carefully refined to blend seamlessly and elevate your beauty with effortless elegance.
Our luxurious collections are available in a wide range of lengths, textures, and styles, from silky straight to natural waves and voluminous curls, designed to suit every look — from subtle volume to full transformation.
Yes! Our extensions are crafted to complement and enhance all hair types, textures, and colors. With a variety of lengths and styles, achieving your desired look is simple and seamless.
Velour Hair London is available exclusively online. We deliver luxury hair extensions directly to your door, anywhere in the world.
To maintain their natural shine and longevity, use sulfate-free shampoos and conditioners, avoid excessive heat, and gently brush from the tips upward. Our care guide comes with every order to ensure your hair remains flawless.
Yes! Our premium 100% human hair extensions can be dyed, curled, straightened, and styled just like your own hair. We recommend professional colouring for the best results.
Our shipping policy can be viewed here.
Shipping times vary by destination, but we carefully package and dispatch all orders promptly. You’ll receive tracking information so you can follow your luxury hair journey from our hands to yours.
